The apartment will be patched & painted, carpets will be cleaned (if applicable), and the apartment itself will be professionally cleaned. All appliances, doors, locks, windows, HVAC, will be tested and repaired or replaced if needed.
Yes, we have an on-site maintenance team in both buildings during normal office hours and an on-call crew available 24/7 for emergency maintenance.
Don't fret! All you need to do is submit a work order. You can do this by calling or emailling the leasing office, or submitting a maintenance request online through Rent Cafe by logging into your account.
We attempt to resolve all maintenance issues within 48 hours. Please note: emergency maintenance will be completed as quickly as possible. If you have any requests or specifcations regarding your work order, please let us know and we will make the proper arrangements. If there is follow-up work that needs to be done in your unit, we will keep you up-to-date until your work order is completed.
No. If you are comfortable letting our maintenance team into your unit while you are not present, we will complete the request without you. If you are not comfortable with this, we will schedule a time to come in when you are home.
If you are locked out during office hours, call the onsite leasing office to get into your unit. If you are locked out after hours, call the emergency number 412.661.0200 and press 9. A team member will meet you on-site to let you into the building/unit. Additional fees are associated with after-hours lock outs.
You may hang things on the wall as you see fit as long as all holes are patched prior to move out. We do not allow our residents to paint the walls.
Yes. Our furnished corporate units come fully-equipped and include all utilites as well as cable and internet. Additional fees apply.
Please inquire with the leasing office for the most up-to-date availability and pricing.
Yes. We offer leases as short as 4 months.
Absolutely not! Feel free to schedule a tour free of charge anytime to come take a look at the property.
We prefer you make an appointment, but do accept walk-ins if the schedule permits. Walk-in appointments may only view vacant units as we provide our residents at least 24-hour notice if we will be showing their home. If you want to view a specific unit or floor plan, please make an appointment.
Our on-site management team is available during normal office hours weekdays and weekends. The leasing office is located on the first floor of each building.
Typically, it takes between 3 and 5 days to process your application.
You will pay a $50 application fee and a $500 security deposit prior to signing your lease.
All packages are delivered directly to the on-site package room and will be kept there until retrieved. You will be alerted when your packages have been delivered and are waiting pick-up in the package room. If you have a package that you would like us to place safely in your unit, we will accommodate your request.
Building quiet hours begin everyday at 10 PM. If you wish to reserve a common space, you can request to do so by logging in to your Rent Cafe account. The space will cost $50 to reserve and you will be required to put down a deposit of $200 which will be returned to you afterwards should there be no damanges to the space and the area is left clean and tidy.
Yes. We require written notice to permit anyone who is not a lease holder into your apartment. Please let the leasing office know to expect the cleaning company and we are happy to give them access to your apartment.
Yes. Our community is pet-friendly with the exception of the following breeds: Pitt Bull, German Shepard, Doberman Pincher, Chow and Rottweiler. The weight limit is 100 lbs. All pets must be registered with management and a pet addendum completed at lease signing.
Pet rent is $30 per pet, per month. No more than two pets per apartment.
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Our team is always ready to answer your questions.
Good area and also new apartments, love it!- Faisal - Google
We have just renewed our lease for the 3rd year! We love the location - you can- Mary Jo - Google
I shopped about 15-20 different communities before deciding on this place. I still think I made the best decision out of the choices. The fitness center recently opened and I'm excited to use it when I get a chance.- Keri - Google
Highland Village has been a wonderful living experience for us! We enjoy the community feel, friendly neighbors, and the staff are all very professional!- Chelsea - Google
We just recently moved to Highland Village and couldn't be happier! The Property Manager was extremely helpful and made our first "big" move everything but stressful. Everything is perfect from the location, to the size of our town home, to our neighbors, and just the community as a whole. We're looking forward to many more years at Highland Village!- Kahla - Google
Nice layouts and spacious homes.- Rafael - Google
Quiet neighborhood with easy access to shopping and entertainment. The leasing process was streamlined, simple and quick. I've received prompt responses to maintenance and general lease questions. I highly recommend Highland Village!!- Adam - Facebook
Great place to live. Leasing is amazing, and very helpful. I highly recommend living here.- Meredith - Facebook
Awesome place and close to the city! Would highly recommend it!- Dan - Facebook